Terms and Conditions
By using or visiting the Site, you expressly agree to be bound by these Terms and Conditions and to follow these Terms and Conditions and all applicable laws and regulations governing the Site. Jazz D’vine Entertainment reserves the right to change these Terms and Conditions at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically.
Our goal at Jazz D’Vine Entertainment is to make your purchasing experience easy, efficient and equitable, so we can get you on your way to our live events as quickly as possible. The following purchase policies are designed to ensure your satisfaction and understanding of the purchase process on Jazzdvineent.com. If you have any questions about the information below, please contact us. Each ticket that you purchase is a revocable license to attend a particular event, and is subject to these terms.
All ticket prices for events that occur in Canada are stated in Canadian Dollars.
www.JazzDVineEnt.ca accepts any major credit cards or paypal payments.
If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with Jazz D’Vine Entertainment whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. Jazz D’Vine Entertainment will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.
Cancelled and Postponed Events
In the event of a cancellation or postponement, we will attempt to contact you to inform you of refund or exchange procedures for that event. For exact instructions on any cancelled or postponed concert, please check the concert information online at www.jazzdvineent.com or contact us.
If an event is cancelled, and you purchased your ticket through www.JazzDVineEnt.com , Jazz D’Vine Entertainment will automatically issue you a refund to the credit card that you used to purchase that ticket.
If the event was moved or rescheduled, there may be some refund limitations. Please contact us for more information or to request a refund if you cannot attend the rescheduled event. Please make sure to include/provide your account number so we can expedite your refund if applicable.
Before purchasing tickets, carefully review your event information. Our policies generally prohibit Jazz D’Vine Entertainment from issuing exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets.
Billing Information Verification
Orders are processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. In these cases, Jazz D’Vine Entertainment customer service will attempt to contact you, using the information provided at the time of purchase. If Jazz D’Vine Entertainment is unable to reach you after its initial attempt, Jazz D’Vine Entertainment may cancel your order and may sell your tickets to another customer without further notice.
Your e-ticket will be sent to your email address used in your registration. Please print and bring with you to the event. This e-ticket must not be copied or duplicated as each ticket serial number can only gained admission once.
Pricing and Other Errors
If the amount you pay for a ticket is incorrect regardless of whether because of an error in a price posted on this website or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date or you are able to order a ticket that was not supposed to have been released for sale, then: Jazz D’Vine Entertainment will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this website or other Jazz D’Vine Entertainment operated system.
Multiple Browser Windows
When ordering tickets online with Jazz D’Vine Entertainment, please ensure you are looking for tickets and placing an order using only one browser window. Looking up tickets using multiple browser windows could result in losing your tickets or timer expiration.
Limitation of Liability
Stay alert at all times before, during and after an event. You voluntarily assume all risks and danger incidental to the event for which a ticket is issued, whether before, during or after the event, and you waive any claims for personal injury or death against Jazz D’Vine Entertainment, management, facility, league, artist, participants, and all of their respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any accompanying minor.
License; Ejection and Cancellation; No Redemption Value
Jazz D’Vine Entertainment reserves the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Event rules. Breach of terms or rules will terminate your license to attend the event without refund. A ticket is a revocable license and admission may be refused upon refunding the ticket’s face amount. A ticket is not redeemable for cash.
Recording, Transmission and Exhibition
You agree not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to Jazz D’Vine Entertainment and the Event Provider(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.
You Are Subject to Search
You and your belongings may be searched on entry to the event. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), bundles and containers.
Unlawful Re-Sale of Tickets; Commercial Purposes
Unlawful resale of tickets (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. In addition, Jazz D’Vine Entertainment reserves the right to restrict or deny ticket purchasing privileges to anyone that Jazz D’Vine Entertainment determines to be, or has been, in violation of this policy. Because Jazz D’Vine Entertainment does not guarantee the authenticity of tickets purchased from any non-authorized third party reseller (such as brokers or individuals), Jazz D’Vine Entertainment recommends that you purchase tickets directly through Jazz D’Vine Entertainment, authorized partners or from www.jazzdvineent.com to ensure ticket authenticity. Tickets may not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by Jazz D’Vine Entertainment, provided that even if such consent is obtained, any use of Jazz D’Vine Entertainment’s trademarks and other intellectual property is subject to Jazz D’Vine Entertainment’s consent.